Frequently asked questions
Read our FAQs

By booking directly, you have access to better prices and personalized packages.

Our four-legged friends can be accepted upon request and at an extra cost of €30.

In apartments with check-in in person, our staff will welcome you in person and help you access the apartment. To avoid waiting, it is very important to communicate your arrival time. On-site check-ins are open from 2:00 pm to 7:30 pm. After 7:30 pm we will provide new instructions.

After 7:30 PM, check-in may no longer be guaranteed. In this case, an envelope with keys and instructions will be left at Pizzeria Woodstock 3 located at Via Vigevano, 43.

You will be contacted via WhatsApp by our team within 24 hours before check-in.

Early check-in is subject to request, based on availability, and includes an extra cost.

Late check-out is subject to request, based on availability, and includes an extra cost.

It is possible to store your luggage at a reasonable price at Cigar Café located at Via Vigevano, 35.

Upon request, it is possible to arrange daily cleaning service. To know the cost, please contact the Reception via WhatsApp at +39 346 700 3672.